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Professional Standards at Highly Effective Selling

A Service Provided by McNicol Williams Management & Marketing Services

Code of Professional Conduct

McNicol Williams Management & Marketing Services (Highly Effective Marketing) is bound by the Code of Professional Conduct adopted by the Institute of Management Consultants, and which we endorse:

Confidentiality

A Consultant will treat client information as confidential and will neither take personal advantage of privileged information gathered during an assignment nor enable others to do so.

Unrealistic Expectations

A Consultant will refrain from encouraging unrealistic expectations or promising clients that benefits are certain from specific management consulting services.

Commissions/Financial Interests

A Consultant will neither accept commissions, remuneration nor other benefits from a third party in connection with recommendations to a client without the client's knowledge and consent, nor fail to disclose any financial interest in goods or services which form part of such recommendations.

Assignments

A Consultant will accept only assignments which they have the skills and knowledge to perform.

Conflicting Assignments

A Consultant will avoid acting simultaneously in potentially conflicting situations without informing all parties in advance that this is intended.

 

Conferring with Clients

A Consultant will ensure that before accepting any engagement, a mutual understanding of the objectives, scope, work plan and fee arrangements has been established and that any personal, financial or other interests which might influence the conduct of the work have been disclosed.

Recruiting

A Consultant will refrain from inviting an employee of a client to consider alternative employment without prior discussion with the client

Approach

A Consultant will maintain a fully professional approach in all dealings with clients, the general public and fellow Consultants.

Other Management

A Consultant will ensure that other management consultants carrying out work on behalf of the consultant are conversant with and abide by the Code of Professional Conduct.

Our 5 Point Consulting Charter

McNicol Williams Management & Marketing Services (Highly Effective Marketing) binds itself to provide to its Clients services which conform to this Consulting Charter.

Point 1

We define your consultancy in terms of specific performance goals that will be attained.

Point 2

We determine the scope of the consultancy to advise what a client must do, consistent with the resources available.

Point 3

We establish milestones, so that a client can measure results along the way, as the consultancy proceeds.

Point 4

We work in partnership with the client through every step in the consultancy.

Point 5

We involve our client and their people so that staff members (determined by the client) keep in touch with the consultancy.

"The aim of marketing is to know and understand the customer so well, the product or service fits him, and sells itself." (Peter F. Drucker)
 
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McNicol Williams Management & Marketing Services | Phone 03 9870 9777 | Established 1985

McNicol Williams Management & Marketing Services

Phone 03 9870 9777 | Established 1985